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Privacy Policy


We value our connection with you, our customers, to help us provide the best assays and products to support the progress of your scientific research. We respect the privacy of visitors to our website. This privacy policy explains our practices regarding the collection and use of information that identifies you and/or your organization, such as name, address, phone number, fax number, email address, username, and password. We may also collect information to help us maintain our website, such as demographic information, IP address, and website access dates and times. At any time, you may choose may choose to not provide personally identifiable information. Please note that this may restrict our ability to customize service and information requests to your requests.


Information Collection and Use

Registration: If you create a user profile on our website, the information you provide with your profile may be collected, stored, and used to process your requests for purchases, services, and information. We may use this information to send you information to confirm your user profile; to verify your username and password; to send you a welcome e-mail; to understand and describe your needs; to respond to the information that you share with us; and to provide you with information about website updates and product and services updates or special offers. You may use our site anonymously without login in to a user profile.

Interactive Services: Personally identifiable information may be collected if you contact us through our website or if you choose to participate in surveys, questionnaires, and blogs. We may use this information to answer your questions, understand your needs, and improve our customer services.

Email Communication and Newsletters: By providing your personally identifiable information to us through our website, you agree that we may communicate with you via email in order to provide you with information about website updates and product and services updates or promotional offers. We may also add you to our email list to send company newsletters. When you enter your email address in the Stay Connected box, you will also be added to our contact list to receive correspondence from our company. If you would like to opt-out of future communication, please click the unsubscribe button contained within our emails to you.

Referral Services: If you request for us to send information to a friend, we may collect information from you for the purpose of contacting your friend.


Information Sharing

We may provide personally identifiable information to third parties in connection with processing your orders. For example, we use a third-party shipping company, Fedex, to ship your order. To enhance security, we always use industry-standard encryption technologies when transmitting personal data over the Internet. When deemed necessary, we may contact a third-party to perform a credit check.

We may provide data to third parties bound by nondisclosure agreements on a reasonable need-to-know basis. For example, these third parties may assist us with market and business analysis and data management to effectively conduct business. We will not share your information with any third parties for their own marketing purposes. Information may be transferred to the party acquiring assets upon a merger, acquisition, or sale involving Mediomics, LLC. All of these entities are bound by nondisclosure obligations.

We are obligated to share your personally identifiable information with law enforcement where required by U.S. law.


Website Technology

We may collect information such as IP address and access dates and times for the purpose of maintaining and improving our website and monitoring and predicting customer trends, in order to provide the best services to you.

Our website may use Cookies, which are pieces of numeric data that are transferred from us and are stored on your computer. This allows us to identify your computer when you return to our website and provide a customized experience of our website. Cookies are not linked to personally identifiable information. You can delete and/or disable Cookies by changing the settings of your internet browser. Disabling Cookies may delay or restrict some of the functionality of our website.

We provide links to other websites for educational purposes. These links are provided for your convenience only and do not represent endorsements of third party websites or organizations. These websites are not subject to our privacy practices and we encourage you to familiarize yourself with their own privacy policies.


Information Protection and Security

Mediomics, LLC uses appropriate physical, technical, and organizational safeguards to protect your personally identifiable information from inappropriate or unauthorized access. We use industry-standard encryption technologies when transmitting personal data over the Internet. Servers hosting information collected from our website are located in St. Louis, MO.


Consent, Notification of Amendments, and Questions

This policy covers the website that is owned and operated by Mediomics, LLC. By using our website, you consent to our privacy policies and practices. Notification of Amendments to this privacy policy will be available on our website. If you have questions or concerns regarding our privacy practices, please write to us at 5445 Highland Park Drive, St. Louis, MO 63110.